At betjam, entertainment comes first — and that means keeping it safe. This page covers everything you need to know about playing within your limits, recognising warning signs, and accessing the tools betjam provides to keep gambling enjoyable.
Our Commitment
betjam was built for players across Bangladesh who enjoy the thrill of cricket betting, live casino games, and slots as a form of entertainment — not as a financial strategy. We take our responsibility to player wellbeing seriously, and that commitment shapes how every aspect of the platform is designed.
Responsible gaming at betjam is not a footnote. It is an active, ongoing practice backed by real tools, a trained support team, and a firm policy that no player under 18 years of age may use the platform under any circumstances. We work to ensure that every betjam player — whether in Dhaka, Chittagong, Sylhet, or anywhere else in Bangladesh — has the resources to stay in control.
If gambling ever stops feeling like entertainment and starts feeling like an obligation, betjam's responsible gaming tools are available instantly from your account dashboard. You do not need to wait, and you do not need to explain yourself. Simply activate the tool that fits your situation and betjam will enforce it immediately.
Gambling is a form of entertainment. It is not a reliable source of income, and losses cannot be reliably recovered by continuing to play. Always set a budget before you start, and treat any losses as the cost of entertainment — not as money you are owed back.
If you feel that your gambling has become a problem — or someone you know is struggling — contact betjam support immediately via live chat in the account dashboard, or email [email protected]. Our team is available around the clock and will help you activate any protective measure without delay.
Core Principles
These six principles guide betjam's approach to responsible gaming across the entire platform.
betjam requires every new player to complete identity verification before depositing or wagering. No player under 18 years of age may hold an account. Age checks are performed at registration and reinforced during KYC document review.
Players can set daily, weekly, or monthly deposit limits on their betjam account at any time. Once a limit is set, it takes effect immediately. Increasing a limit requires a mandatory 24-hour cooling-off period before it becomes active.
betjam allows players to set session time limits that automatically log them out after a chosen period. This helps players stay aware of how long they have been playing and prevents extended, unplanned gaming sessions.
Players who feel they need a break can activate self-exclusion, which prevents access to the betjam account for a chosen period — from 30 days up to permanent closure. Self-exclusion takes effect immediately and cannot be reversed during the chosen period.
betjam can send periodic in-session notifications reminding players how long they have been playing and how their balance has changed during the session. These reality checks are a simple but effective way to stay grounded.
betjam's support team is available every day of the year, including Eid, Pohela Boishakh, and Bangladesh public holidays. If you are concerned about your gambling behaviour, our team can walk you through every available protective option in under three minutes via live chat.
Account Tools
Every betjam player has access to these four tools directly from the account dashboard. No forms to fill, no waiting periods to activate protective measures.
Set a maximum amount you are willing to deposit within a daily, weekly, or monthly window. Once the limit is reached, betjam will block further deposits until the period resets. You can lower your limit at any time with immediate effect. Raising a limit is subject to a mandatory 24-hour review period — a deliberate friction point that gives you time to reconsider.
Take a short break from the betjam platform for a period of your choosing — 24 hours, 48 hours, 7 days, or 30 days. During a time-out, your account is inaccessible and you will not receive any promotional communications. Your account data and balance are preserved and will be available when the time-out period ends.
For players who need a longer break, self-exclusion closes access to the betjam account for a minimum of 6 months, with options extending to 1 year, 2 years, 5 years, or permanent closure. During self-exclusion, betjam will make every reasonable effort to block promotional communications. Permanent closure results in account deletion after any outstanding balance is returned.
Set a session reminder interval — every 30, 60, or 90 minutes — and betjam will display a notification showing your total session time and net balance change. You can choose to continue or end the session at each reminder. This tool is especially useful during extended cricket match betting sessions or live casino gameplay.
How to Access These Tools: Log in to your betjam account, navigate to Account Settings, and select the Responsible Gaming section. All four tools are available there. If you need assistance activating any of these features, contact betjam support via live chat — our team will set it up for you immediately.
Know the Signs
Problem gambling can develop gradually. Many people do not recognise it until their finances, relationships, or mental health are already affected. The checklist on the right lists common warning signs. If you identify with three or more of these statements, betjam strongly encourages you to activate self-exclusion and seek professional support.
Recognising the signs is not a sign of weakness — it is a sign of self-awareness. betjam's support team will treat every request for help with complete confidentiality and without judgement.
Contact betjam support immediately via live chat in your account dashboard or at [email protected]. Our team can activate any responsible gaming tool on your behalf within minutes. You do not need to wait.
Do you find yourself spending more money on gambling than you originally planned, even when you told yourself you would stop?
Have you tried to cut back on gambling but found it difficult or impossible to do so on your own?
Do you gamble to escape stress, anxiety, family problems, or negative emotions rather than purely for entertainment?
Have you borrowed money, sold possessions, or used money set aside for essential expenses (rent, food, bills) to fund gambling?
Do you feel restless, irritable, or anxious when you are unable to gamble — for example, during a session timeout or after a deposit limit is reached?
Have you lied to family members or friends about how much time or money you spend gambling?
After a loss, do you feel compelled to return and bet more in an attempt to win back what you lost ("chasing losses")?
Has gambling negatively affected your job, studies, or important personal relationships in the past six months?
If you answered yes to three or more of the above questions, betjam encourages you to activate a time-out or self-exclusion immediately and consider speaking to a professional counsellor about problem gambling.
Step by Step
Log in to your betjam account using your registered username and password at betjam Login.
Navigate to Account Settings by clicking your profile icon in the account dashboard header.
Select Responsible Gaming from the settings menu to view all available player protection tools.
Choose Deposit Limits and select whether you want a daily, weekly, or monthly limit. Enter the maximum amount in Bangladeshi Taka (৳) that you are comfortable depositing within that period.
Confirm the limit. It takes effect immediately. betjam will send a confirmation to your registered email address.
To lower the limit at any time, return to the same screen — the change will apply immediately. To raise the limit, a mandatory 24-hour waiting period applies before the increase activates.
Step by Step
Log in to your betjam account and go to Account Settings via your profile dashboard.
Select Responsible Gaming and then choose Self-Exclusion from the list of available tools.
Choose your exclusion period: 6 months, 1 year, 2 years, 5 years, or permanent. Take your time — this decision cannot be reversed during the chosen period.
Confirm your identity by entering your account password. This step ensures that self-exclusion cannot be activated accidentally.
Self-exclusion activates immediately. Your account will be locked, all marketing communications will be suppressed, and your balance will remain secure until the exclusion period ends or, in the case of permanent closure, until it is returned to you.
Need assistance? If you cannot log in or need a support agent to activate self-exclusion on your behalf, contact betjam live chat or email [email protected] — our team will action it immediately.
Playing Wisely
Set a budget before you play — decide in advance the maximum amount in ৳ you are willing to lose, and treat it as the cost of entertainment. Do not exceed that amount regardless of results.
Never chase losses — if you have reached your session budget, stop. Increasing your bets to recover losses is one of the fastest routes to problem gambling.
Play with money you can afford to lose — never use funds earmarked for rent, groceries, bills, or savings. betjam's deposit limits tool is designed specifically to help you enforce this rule.
Take regular breaks — use betjam's session reminder feature to take a step back every 30 to 60 minutes. Fatigue and extended play are associated with poorer decisions and higher losses.
Do not play when emotionally distressed — gambling under the influence of stress, grief, anger, or anxiety significantly increases the risk of impulsive decisions. Wait until you are in a calm, clear-headed state.
Keep gambling in perspective — betjam is a form of entertainment. Wins are not guaranteed, and the house edge means the platform has a mathematical advantage over time. Enjoy the experience without depending on it financially.
Talk openly if something feels wrong — if a friend or family member raises concerns about your gambling, take their perspective seriously. People close to you often notice changes before you do.
Continue on betjam
Now that you know how betjam's responsible gaming tools work, you are ready to enjoy the platform with confidence. Explore our games, review the FAQ, or log in to manage your account settings.
18+ only. For adults aged 18 and above. Please gamble responsibly.